Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules. Receive and greet patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answer telephone promptly in a customer friendly manner. Collect and verify

Welcome patients and visitors by greeting them promptly and providing them courteous customer service. Answer phone courteously, schedule/cancel appointments, take accurate messages and direct calls to the appropriate staff members. Review face sheet with patient at time of visit and has patient sign sheet verifying information. Maintain patient accounts by obtaining, rec